Accessing Your Pet's Test Results with Kedi Labs
At Kedi Labs, we understand the importance of staying informed about your pet's health. That's why we've streamlined the process of accessing your pet's test results, ensuring that you have the information you need at your fingertips. Whether you're at home or on the go, our online customer hub provides a convenient and secure way to view and manage your pet's health data.
Receiving Your Test Results
Once your pet's test results are ready, they will be promptly emailed to you. This ensures that you receive the information in a timely manner, allowing you to make informed decisions about your pet's care. However, we also offer an additional method for accessing your results through our customer hub, providing flexibility and ease of access.
Accessing the Customer Hub
To access your pet's test results and other account features, follow these simple steps:
- Visit Our Website: Go to www.kedilabs.com
- Sign In: Locate the person icon in the upper right corner of the homepage. Click on it to sign into your account. If you don't have an account, you will need to create one using the email address associated with your test order.
- Navigate the Dashboard: Once logged in, you will be greeted by a user-friendly dashboard with several tabs:
- Your Kedi Account: Manage your account details and settings.
- Orders: View your past and current orders.
- Activate Test: Activate any new tests you have purchased.
- Test Results: Access and review the results for all your pets.
- Activation Codes: Find codes necessary for test activation.
- Profile: Update your personal information.
- Help Center: Access support resources.
- Logout: Securely log out of your account.
- View and Download Test Results: Click on the Test Results tab. Here, you will find a comprehensive list of test results for all your pets. For your convenience, there is an option to download the results, allowing you to keep a copy for your records or share with your veterinarian.
Professional Support and Respect
At Kedi Labs, we are committed to supporting your pet's health. Our dedicated vet care team is available to assist you with any questions or concerns you may have regarding your pet's test results or navigating the customer hub. Please do not hesitate to reach out through our Help Center for personalized assistance.
We value the trust you place in us and are dedicated to providing you with the highest quality service and support. Thank you for choosing Kedi Labs as your partner in pet health.
For more information, visit our website at www.kedilabs.com.
