Absolutely! We prioritize providing excellent customer support to ensure a smooth and successful testing process for you and your pet. Our dedicated Vet Care team is available to assist you with any questions or concerns you may have regarding our diagnostic tests. Whether you need guidance on how to collect samples, interpret the test results, or have inquiries about the testing procedure, we are here to help.
You can reach out to our support team through various channels, such as phone, email, or online chat. You are also welcome to book a FREE consultation anytime with one of our veterinarians. Just go to the top of the screen on our webpage to book.
We aim to respond promptly to your queries and offer clear and concise guidance to ensure you have a positive experience while using our diagnostic testing services. Additionally, we provide comprehensive instructional materials and user guides with each test kit to help you navigate the testing process with ease. These resources are designed to assist you in performing the tests correctly and obtaining accurate results. Your satisfaction and confidence in our services are of utmost importance to us. Count on Kedi Labs to be with you every step of the way, providing the support and assistance you need to keep your beloved pet's health at its best.