Ordering & Shipping

• How do I place an order for a Kedi Labs Rapid Test or Lab Test Kit?

  Ordering from Kedi Labs is simple! Browse our range of products on our website, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information. Once your order is confirmed, you'll receive an email w...

• How long does it take for my order to be shipped and delivered?

  Once you place your order, it typically takes 1-2 business days for us to process and ship it out. Depending on your location, standard shipping can take 3-5 business days. If you've selected expedited shipping, you can expect your order sooner. You'll receive a tracking number via email once you...

• What if I need to change or cancel my order after placing it?

  If you need to make changes or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request. However, once an order has been shipped, we may not be able to make changes or cancellations. In such cases, you can refer to our return p...